1. Our Commitment to You

LYTTELTON LIGHTS Ltd is committed to protecting your privacy and ensuring a safe online shopping experience. By using our website and services, you consent to the collection and use of your information as outlined in this policy.

2. Information We Collect

• Name and contact details
• Email address and phone number
• Billing and shipping addresses
• Payment information
• IP address and browser information
• Website activity and browsing behaviour
• Device and cookie information

3. How We Collect Information

Information may be collected when you:

• Place an order online
• Create an account
• Subscribe to marketing emails or SMS
• Enter competitions or giveaways
• Contact us via email, phone or social media
• Browse our website

4. How We Use Your Information

• Process and deliver your orders
• Improve your shopping experience
• Send order updates and customer support communications
• Provide marketing and promotional content
• Improve website performance and usability
• Detect fraud and maintain website security

5. Disclosure of Personal Information

We may share your information with trusted third-party providers who assist with payment processing, shipping, marketing and analytics.

We do not sell your personal information.

6. Cookies

Cookies help improve your browsing experience and allow us to analyse website traffic and functionality.

• Remember your preferences
• Improve website usability
• Analyse website performance
• Provide relevant marketing content

7. Data Security

Your information is stored securely using trusted systems and encrypted technology. LYTTELTON LIGHTS Ltd does not store credit card information directly.

8. Promotional Communications

You may receive marketing emails or SMS updates from us if you subscribe. You can unsubscribe at any time via the unsubscribe link or by contacting us directly.

9. Mobile Messaging Terms

• Message frequency may vary
• Message and data rates may apply
• You may opt out at any time by texting STOP
• For support, text HELP or contact us directly

10. Contact Us

hello@lytteltonlights.co.nz